I have reported a Facebook profile (a "profile", not a "page") as "Represents a business or organisation" which is (I believe) against Facebook's ToS. The profile in question has no 'personal' content on its timeline, it's purely promotion for that business. The name used for the profile is that business' name. The cover photo and profile picture are pictures of the shop-front.
I reported it, Facebook said they followed up on the report but found it did not violate community standards and left it as-is.
I now want to either provide them with more info, or appeal the decision, because whoever reviewed the report was (afaict) wrong to decide no action was required. I considered just reporting it over and over until it's acted upon but:
- That seems like a waste of time
- I am concerned that there might exist some kind of "crying wolf" mechanism built into the report profile system. If it exists, it could harm me if I repeatedly report a profile for it to be repeatedly found non-infringing.
By way of background – I have friends who ran profile-as-a-business-page profiles and in the past they have been forced into converting their "friend profiles" into "like pages". So – I know that it can happen, unless Facebook have changed their ToS about profiles-where-you-should-use-a-page in the intervening time.
Best Answer
There is no way to appeal a decision. I've reported dozens of personal profiles which represent business entities. Many of which are closed stating they don't violate community guidelines.
It seems that it isn't something Facebook wants to deal with on a case by case basis.