Facebook – Problem in retrieving the password

facebook

I am trying to retrieve my password for a newer Facebook account via email, but my old account was originally activated under that same email address.

Recently, I lost my phone and the number with which I had logged in to Facebook with the newer account is now deactivated.

How can I retrieve the password for the newer account via email so that I can log in and use the account?

Best Answer

Ok, so when you are trying to retrieve password for your new account, it is activating your old deactivated account.

If this is the case, let activate your old account and change the email id for this account. Once you changed the email id of old account, your email id (sh*****9@gmail.com) will be free. You can deactivate your old account again after changes.

Now if your email id (sh*****9@gmail.com) is associated with new account, you can retrieve the password using the email id. It will not activated the old account.