Help, please, a friend, and client of mine cannot afford to lose her FB account. The password she created does not work, she has no "Trusted Contacts" to use to regain access and repeated attempts to reset the password through FB do not generate a reply, neither text nor email. We suspect a hack, but there are no posts to make it obvious. I have tried resetting the password it for her myself and we never get a reply from FB. She still has access to FB from her phone, but if she ever loses that phone or when she upgrades, she will have no recourse. Are there social media marketers for hire with actual live connections to humans at FB? I have followed every action possible, including looking at stored passwords on her IPhone settings. Nada. How she still has access from her phone I cannot understand, but I guess the FB app has it encrypted somewhere. Apparently, nowhere we can see.
Facebook – Really lost FaceBook password
account-managementfacebookpasswords
Best Answer
Does she still have access to the email ID associated with this Facebook account?
If yes:
If she does not have access to the email ID then you can try changing the email ID associated with the account from the app where she is logged in.