How can my dad log into Facebook if his account is locked? My dad tried to log into Facebook and it said his account is locked due to suspicious activity. It asked him to verify his date of birth, which he did, but then it just took him back to the same screen of options to verify DOB plus now the choice to upload an ID. He tried multiple times to verify his DOB but it keeps taking him back to the options. He doesn't have a scanner so he can't upload an ID. How can he get into Facebook to see pictures of his grandchildren?
Facebook – Why won’t Facebook let the dad see pictures of his grandchildren
Related Solutions
There seems to be bug in Facebook that returns a 500 Error when downloading old photos.
You can just alternatively right click and select the option to save the image or open image in a new tab (not open download link)
This bug was introduced by update 2.3 pushed march 25th. It was due to the introduction of the user_posts permission involving post permissions on pages and was hotfixed within the day of the update. A good practice in troubleshooting is to always refer to the changelog when you encounter a bug. Usually bugs like this show up and are squashed within hours of the patch due to the massive community that facebook is.
Related Topic
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Best Answer
If Facebook is asking for ID, then submit an ID. There are no other ways to verify the account. Facebook is very strict now days for their policies. And if you keep trying other ways other than what they are asking, they can block your account permanently. It is all for our security, better to follow them.
Not having a scanner is not a problem, there are several scanner apps available for phones, or you can use your mobile camera to click the picture of ID and send it to Facebook or you can convert it to PDF using an online converter if Facebook wants it in PDF format.