UTF8 Option Missing in Gmail

gmailinbox-by-gmailsmtp

I recently tried to send an email to a colleague, and received the following error:

local-part of envelope RCPT address contains utf8 but the remote server did not offer SMTPUTF8

Many posts suggest that you avoid the UTF8 option in Gmail. This option, however, seems no longer to exist in either the Inbox interface or the "old" Gmail interface.

Furthermore, using the plain-text option, doesn't seem to change anything either. This post has tried to raise the same issue in the past but got closed.

Further details – the mail itself contains no attachments, "special" characters or anything that should require out of the way encoding.

Edit: Based on @pnuts comment, it is important to note that the address contains a - symbol. It seems like sometimes this is a problem, but there must be a way around it. I mean, it is this guy's email.

Best Answer

Short answer

If you need to send your message now, try a different email service to send it.

Explanation

Here is a thread from 2017 on the Official Gmail Help Forum UTF-8 Message not delivered. Unfortunately, it doesn't include a workaround, just several replies from Nina - Community Specialist, who have the Expert - Google Products badge, saying:

Hi ______

Welcome to the Gmail Help Forum!

I'm continuing to work with my team on this issue. Shall keep you posted on the update.

I'd appreciate your patience.

Best, Nina

The last reply has the above text and was sent on 11/20/17