Gmail Filter – Fix Issue with Emails Starting with ‘!’ Being Deleted

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I tried to create a filter to trash all emails from (!Athletic_Communications@sacredheart.edu) – an email address used by my school to spam us.

After applying the filter to all my old messages, it trashed everything. I guesse the filter system reads a '!' as "not".

Can I roll back the change – or do I have to restore ALL my trashed emails (over 1000) to get back the 500+ that were incorrectly trashed.

Best Answer

Gmail shows a preview of the messages that the filter will apply to during the filter setup I'd encourage you to review the results in the future to make sure they are what you expect. Unfortunately at this time it is not possible to revert a filter after creation, but I'm passing along your feedback. If you haven't already, make sure to delete that filter from your Settings to prevent it from catching any new incoming messages.

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You might want to delete all your filters and recreate them. I had a similar problem and I think it was just a complicated filter setup. Recreating the filters helped me.

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This answer assumes that all of the automated emails are sent from the same address.

I'm not sure how you've created your filter, but try filtering by the from: field only. If the automated sender's address is always something like no-reply@domain.com then set up your filter to filter on:

from: no-reply@domain.com

This will make sure all automated email will hit the filter. Then, when someone else replies to that address, the new sender's email will be different from the one listed in the filter, and allow it to hit the inbox as normal.

Best Answer

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