Gmail – How to Deal with Overlapping Filters

email-forwardinggmailgmail-filters

I have a Gmail account and a live.unc.edu account. The live.unc.edu account forwards to my Gmail account. I've made a Gmail label called “UNC” and set up a filter to catch all email that is to: xxx@live.unc.edu and Skip the Inbox and apply the label “UNC”. I now have email that goes to xxx@live.unc.edu with "JIRA" in the subject. I want Gmail to apply the label “JIRA” to that email and NOT UNC. Is this possible?

Best Answer

You will need to adjust your existing To filter to apply to emails that go to:(xxx@live.unc.edu) AND subject:(-JIRA).

So for instance, in this screenshot, I have filtered all emails from Facebook that do not contain the word photos in the subject:

enter image description here

Then you can add another filter that applies the JIRA label to the emails of your choice.