Gmail – I’m in a loop: “Sync Error: Update Sync passphrase

gmailgoogle-chromesync

My Chrome sync will not work. I cannot remember my pass phrase. In order to change it I am directed to my Google Dashboard which then says

Your account seems to be empty. To start using sync, sign into your
Chrome browser

The link sends me back to sign into Chrome, which I can't do as there is a sync error, and on and on. I tried looking for something or other it told me to find in my library but that wasn't there. I am not techy so this is driving me mad, I re-installed Chrome but it made no difference.

Best Answer

I've had this exact same problem and it was driving me mad for 2 hours. Now I just disconnected my Google account, then signed in again, and the stupid orange exclamation mark is finally gone! there's no longer an 'update your sync passphrase' nonsense anymore.