Gmail – In Gmail, when creating a group, how can I specify which email address to use for a contact with multiple email addresses

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How to specify which email address should be used for a group created in Gmail Contacts?

In the group list, there is a drop-down field that looks like it could be used for selecting the email to use for this group. But it has no effect.

Best Answer

The problem is summed up in the postscript to this post by Drummond Reed here:

Postscript: logging into my personal Gmail account tonight, I noticed they have a new UI for Contacts. And guess what? The group member email address selection feature is gone again.

What is Google thinking?

There is a workaround, as detailed in a comment to that post. Use the old Contacts interface.

Here's the full workaround:

  1. In left panel of Contacts page, at bottom of menu under your groups listing, click More
  2. In the drop-down that open up, click Leave the Contacts preview
  3. Now, in old UI, click your group
  4. Click the user whose email you want to set
  5. In user contact page, under user's name, you will see tags with groups user belongs to.
  6. Click drop-down button for tag.
  7. Choose the email address you want to use for that user for that group.

After all, why use one step when you can use seven?