I can think of two options available, neither of which are elegant:
- Add a
-to:my-team@example.com
to all the other filters that may archive the message.
- Use a variation of the above but instead of hard-coding the address, add a descriptive label.
There's no option to send an email to the inbox via a filter. Your only option is to prevent the message from being archived in the first place.
Solution #1: This one's pretty simple. So, for example, say you have the filter:
- when mail matches
to:other-team@example.com
, archive the message
You need to change it to:
- when mail matches
to:other-team@example.com -to:my-team@example.com
, archive the message
To use this negation, it may be easier to type in the "has the words" box.
Using this solution doesn't require you to maintain the filter order. The only downside is that if you have multiple email addresses that you need to keep (e.g. my-team2@example.com, my-team3@example.com, etc.), using this method you would need to add all of those to each filter. This can become hard to maintain. That's where solution #2 comes in...
Solution #2:
This one is more complicated and relies on the way Gmail processes filter rules. Basically it processes them from the top down. This means that if you modify one (which causes it to go to the bottom), you will need to remember to reorder your filters, so that it works correctly again.
You create the following filters, in this order:
- when mail matches
to:my-team@example.com
, apply the label dont-archive
.
- when mail matches
to:my-team2@example.com
, apply the label dont-archive
.
- when mail matches
to:my-team3@example.com
, apply the label dont-archive
.
- when mail matches
to:other-team@example.com -label:dont-archive
, archive the message
When creating the last filter, it will warn you about using the label. This message can be safely ignored, since you ordered the filters correctly.
Tip for solution #1:
Of course, if the email addresses are very similar, you might be able to use Gmail's limited stemming in order to use solution #1 with multiple addresses (e.g. instead of using -to:my-team@example.com
, use -to:(my @example.com)
which will also match my-team2@example.com
in this case.
You can contact them via the Google forum on this page.
The google team is actually reading this forum and will intervene if needed within your account. They will contact you more deeply if needed.
Best Answer
If you wish to set a filter that automatically forwards the email to another address, then yes, you need to verify ownership of that forwarded email address.
A workaround, if you own another domain/email provider (eg. example.com), is to set up a forwarder at this domain. eg. "forwarder@example.com" simply forwards to "joe@intended-recipient.com". Your Gmail filter then forwards to "forwarder@example.com". You still off course need to verify "forwarder@example.com", which acts as the middle man.
If you only need to identify the source of the email, then why can you not simply assign a label?