Sometimes when a customer sends me an email with an attached screenshot it doesn't display properly in my inbox. I see this sort of text instead of the image:
Is there anything I'm doing wrong, or they are doing wrong when pasting the image into the email?
Best Answer
No, it's not yours, it's the sender's fault. They probably drag&dropped image in their mail compose window and the worst part is that their email provider don't support such feature or they did it incorrectly.
Ask them to attach the image to the mail or if you can't do so you can still open the image using it's base64 encoding (the long series of alphabets and numbers). Copy the long text inside the quotes after
srcand paste it into the browser's addressbar and hit enter, if done correctly you will see the image. But it's difficult to work with such long text so you better ask them to upload the image somewhere and share it with you.