My grandchild logged into her Gmail from my computer. Now when I try to get on, hers is the only account that appears; I cannot log in with my user name and password. How do I fix this?
Gmail – Unable to access the Gmail account
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My grandchild logged into her Gmail from my computer. Now when I try to get on, hers is the only account that appears; I cannot log in with my user name and password. How do I fix this?
Best Answer
When you go to the Gmail page, her name should be displayed in the upper right corner, usually next to an image (of her or something she chose). Click the dropdown arrow next to the image and you will be presented with a small menu of options. Select Sign Out to log out of her account. This will take you back to the login screen, where you can re-enter your username and password to get into your account.