Google Workspace – Forward Email from Non-Account Address to User

email-forwardinggoogle-appsgoogle-apps-email

In my Google Apps account I have only one user: admin@example.com. How can I configure Google Apps to forward emails for info@example.com to admin@example.com?

Best Answer

I would not recommend either of the ways listed by Ankur Mhatre. Creating another account is an admin headache (not to mention the cost) and the catch-all is not recommended by Google because it can lead to increased incidents of spam.

Instead you should either create a nickname for admin@ :

https://support.google.com/a/answer/33327?hl=en

Or create a group with admin@ as a member:

https://support.google.com/a/topic/25838?hl=en&ref_topic=9197

Generally, if the mail sent to info@ only ever needs to go to admin@ use a nickname. If you have multiple users who need to receive mail from info@ use the groups.