I have tried following the instructions from Google Support, but when I get to step 4:
In the Email routing section, click Add another destination.
I can't proceed because there is no Email routing section.
Google Apps Email – How to Set Up Forwarding
google-apps-email
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Best Answer
Are you the account admin? You can't set up user-level forwarding if you have a free Google Apps account, but the users can configure it themselves: Google Support