I have a folder that I am sharing with a Google Apps group – marketing@acme.org
When a new user joins the group, I add him in the Google Apps admin panel groups section, I then expect the user to immediately see the folder in his drive. Instead, the user doesn't see anything.
One behaviour I have noticed is that when I share the folder with the group, anyone who's already in the group can see it but if I add a user to the group later he will not see the folder… I will have to un-share and share with the group again.
What do I have to do when a new employee joins the marketing team in order for him to see the shared folder without too much hassle?
Best Answer
I had the very same problem. This worked for me: I am admin of groups A and B of google accounts. Groups have some privileges on some folders. I add Bob to group B. Bob gains all privileges that group B has.
THEN
Bob logs in Drive. He must search for the most rooted folder that group B has some privilege on. To do the search, search bar at top is used, the one inside Drive page.
Once that folder's name displays is the bar suggestions, Bob clicks on it. In my scenario, Google first gave an error, saying something like "Folder cannot be located". Then the folder appeared as expected. As always, adding it to My-Drive eases all the thing, so that Bob access is permanent.
If i'm not mistaken, add-to-my-drive button appears also in the search bar, beside folder's name, when it's found, at mouse hoover.
Hope this helps!