Re your point 2
You are heading in the same direction my company has gone. We have the equivalent of your 'Central System' as a Username, and have created three folders on its Drive - WORK, REFERENCE, EXTERNAL USERS - and shared them with our Sysadmin. Sysadmin shared WORK with Users on an Edit basis and our users built a sub-folder structure for our company to hold all our working files. Sysadmin shared REFERENCE with most Users on Read basis but with some Users granted Edit rights so they could create and maintain the folder/file structure for policy documents, manuals etc.
WORK is shared Edit and REFERENCE is shared Read to new starters as part of the User setup process and new Users immediately acquire inherited rights to all the contents of these folders.
Leavers, we change the User password immediately, use administration advanced tools to transfer ownership to their manager/colleague for any files/folders they may have created and then unshare them from WORK and REFERENCE.
We have not made WORK or REFERENCE to be the Owner of the sub-folders and documents which they contain because it would require that only someone logged into Central System would be able to delete them. We simply use our own version of Central System to provide a unified data structure for our Users. The Users each retain the 5gb of non-Gdocs storage space which is shared with other Users through WORK and REFERENCE.
We collaborate with external organisations and use EXTERNAL USERS as a portal. For example, our Auditors want access to our some of the data on our system. We created a sub-folder AUDITACCESS in the EXTERNAL ACCESS folder and granted our auditors' gmail accounts Read access to AUDITACCESS. We then use the Organise function to give them a View towards the files and folders which they need to access (but remember to hold the CTRL key down when you use the Organise function). This allows us to un-Organise files and folders, if necessary, since they are all listed in the AUDITACCESS folder and to un-share AUDITACCESS with our auditors email accounts, if necessary.
Hope this will give you a few ideas for organising your own system.
Something I have done to accomplish this(sort of) is to make a certain number of identical questions. It could be 5 or 10 or whatever you see the max number being. Then I add a question at the end of each of those that asks if the person would like to add another.
So, in your case, you would have Book 1, Book 2, and Book 3. All are separate sections in the form. The person fills out Book 1 recommendation and says yes to adding another. They get routed to Book 2 section. They only have 2 recommendations so they answer no to adding another. They then get routed to the final section in the form which just contains a submit button.
I wish the ability to just add another question like you are asking for existed but until Google adds something like that, this should get the job done for you.
Best Answer
Ah... figured it out:
If you type @ in the Comments you get a dropdown of your contacts. You can select someone from there. Cool! Note that this is not currently available in Google Spreadsheets.
FYI, there are also Discussions available for documents.