I have a Google Group where I organize only by topic (not category). Sometimes a reply to Topic X
will appear as a new topic, Re: Topic X
. And this can happen more than once, so that there are multiple Re: Topic X
topics listed in the web interface. This seems to happen not just with email replies, but also with web interface replies.
Why is this happening. Can I turn it off?
Best Answer
Short answer
If this happens only sometimes could be a glitch.
Alternatives
As consumer account users we could only post a question as a issue report to the Google Groups - Google Apps for Work Help Forum. As Google Apps for Work or similar account user you could ask the organization admin to submit a support ticket.
If this happens always the group owner or administrator should check the group settings.
References
Change how your group’s topics are displayed - Groups Help