Google Play Console – Can’t Reply to User Comments

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Slashgear says that Now all developers in the Google Play Store will be able to respond to any and all comments or reviews.

But I can't figure out how. In the developer console, here is the UI I have to see reviews:

enter image description here

No hidden button appear on mouseover or anything.

  • Is the answer button hidden somewhere?
  • Do I have to change a setting to enable it?
  • Has the feature not been deployed yet?

Best Answer

This was before, but now all Google Play developers can reply to user reviews. check this article: All Google Play Developers Can Now Reply to User Reviews


In order to reply on reviews, please follow these steps posted Here in Developer console help center:

  1. Sign in to your Google Play Developer Console.
  2. Select an app.
  3. On the left menu, click Ratings & Reviews > Reviews.
  4. In the "Reply to this review" box, type your response.
  5. Select Publish Reply.

Screenshot for clarification: enter image description here