I signed up for G Suite personal in order to have a custom domain name. Later, I decided to let my account get deleted and contacted Google support for assistance. At a later point, I decided to use G Suite personal, so I tried to sign up again.
1. First, I filled out this form. Supposedly, this is G Suite personal, but it doesn't seem like it. I found the link here. It says that it's used by a personal account and it is true. This is the @gmail.com address and the custom domain I used previously.
2. By clicking "why", I was redirected to a page that suggests an URL which just displays this message when logging in.
I got redirected from one help-landingpage to another until I had an entire row of browser tabs open, so I decided to contact Google support. They are very friendly and would certainly help me. Unfortunately, an access PIN is required.
So the voice on the phone stated two URL's:
- work.google.com/pin
- work.google.com/access
Both of them require a G Suite account, which I'm unable to set up. If someone points me to a way to contact Google support, it would be sufficient for an answer, because this would solve my problem (and I would share the solution afterwards, of course). Otherwise, is there any reason why I can't sign up and get even contact support without an account? I'm struggeling to get someone from Google on the phone.
Best Answer
Since mail@[...] was taken and inaccessible to me, I just registered mail2@[...] at first.
Then I had access to the admin console, I could call Google support and that's when I managed to get mail@[...] back and remove the temporarily created other address.
This is a bit of a workaround, but most importantly: I was able to call Google support. I didn't need to, because from this point, all I had to do is: