Google Suite – Add External Administrator

So it turns out somehow the church's domain name already got set up with Google, so we just had to contact Google (sign up for G Suite and click the 'Contact us' link in the top right) and they were able to resolve the issue.

There are two ways to create a common email (team email) for an organization in G Suite: via groups or via a new user.

The groups approach doesn't add to your monthly bill. However, it's slightly more complicated to setup. We created a guide in our Gmail tips section to help: https://alphastack.io/business-email-hosting/gmail-tips

The new user approach involves adding a new user in G Suite just like you would add a new team member in the admin console. Once setup, you can setup forwarding from this email address to all of your team members. You could also allow team members to login to this account to manage it directly. The advantage of this approach is that you will have a dedicated inbox for all incoming emails to this address. Note that this approach will add to your monthly bill ($5 per user per month).