I usually enter random data in the secret question field for security purposes (i.e. I only want one way for someone to access my account, via the password. No need for a back-door security answer). Since I always document my username and passwords, I have never needed to use the security answer. However, this is the first time that I have seen that a site requires the secret answer in order to do something on your account.
When I go to modify my email address, in addition to my password, it asks for my secret answer. Is there any way to modify my email address without providing this secret answer?
Best Answer
Seems like the only option is to call the billing department.