How do I close or delete my Orangedox account? I don't seem to see that option in my account settings.
How to close the Orangedox account
orangedox
Related Solutions
The only way to track the download is after creating this link in Orangedox
The short answer is yes, you need to create a new share link within Orangedox and use that to share it with your audience; then you'll be able to view the number of times the file was downloaded using that share link.
Also note, unlike Dropbox you can create multiple share links to one file so you can track different channels where the file was downloaded from (eg one link for your website, one that you sent to a friend etc..)
In order to see how many times & when the file was downloaded you'll need to login to Orangedox and browse the file that you're tracking (see screenshot)
As for email notifications .. that is something we are looking to add into Pro in the near future.
Related Topic
- Orangedox – Track Actual Download Numbers
- How to track entire folder with Orangedox for Dropbox
- How to preview PDF files when clicking on a shared link
- Can Orangedox tell me which individuals opened the files, not just how many people did
- How to transfer the Orangedox account to another user without losing history
- Non existent files downloaded
- Limit to how many downloads
- Why does the Orangedox weekly summary show a high number (~500) every week, but not the stats
Best Answer
You can remove Orangedox as an application from your Dropbox. Here's an article that gives you step by step instructions on how to do that.
How to Remove a Dropbox App
Note that any links that you've created to folders or PDF's using the Business or Pro products will cease to function. While any links you've created as a Basic user will continue to work.
If you like you can remove the links within Orangedox first.