I have Yahoo mail and lost the cell phone that was registered to receive the code to sign into my email instead of using the password. I just keep getting into this endless circuit and cannot update the cell phone either. I have a new one with a different number. How do I either disable account key or update my information?
How to either disable account key or update information in Yahoo
yahoo-mail
Related Solutions
I shall not say anything, just refer to the screenshots below and make your way through:
Click on Sign in to Connect
It's not possible.
Instead...
Reset your forgotten password
Forgot your Yahoo account's password? Don't worry, just use our Password Helper to reset your password and regain access.
Best Answer
If you setup a recovery email address (other than your yahoo account), you can have the reset password email sent there. Just type that recovery email address when you go through the "Trouble Signing In?" link on the generic Yahoo services login page at https://login.yahoo.com.
Outside of that, you can try signing in from a computer that might have the yahoo account previously registered/saved.
Otherwise, you may be out of luck. According to Yahoo's help page [https://help.yahoo.com/kb/account/fix-problems-signing-yahoo-account-sln2051.html] "If your recovery info is wrong or inaccessible, you won't be able to regain access to your account again"