When I go to pay for an item in eBay, the default payment method is the wrong PayPal account. I'd like to unlink it, but the best instructions I can find say the following:
- After logging in to eBay, hover over your name in the upper left corner.
- In the dropdown that should appear, click Account Settings.
- On the left side, there should be a box titled something like "My eBay Views" with a section "My Account" and under that, "Paypal Account." Click that ("Paypal Account").
- There should be some text indicating what PayPal account is currently linked (by e-mail address, with username elided), and a small link to unlink the account. Click that.
However, when I go to that page, the correct PayPal account is listed. Even if I unlink it, log out, clear cache and cookies, etc., when I log back in to eBay to pay for an item, it's got that same incorrect PayPal account as the default method. It doesn't matter how many times I do this.
How do I get rid of the incorrect PayPal account as my default payment method?
Best Answer
The first 2 steps are the same. In step 3, under "My Account," there should also be a link which reads "Personal Information." Click that. Then on the right there are sections:
Under "Financial Information" there may be the following options:
The second section, "Checkout saved payment method," should list the incorrect linked Paypal account. On the right side, there should be a "Remove" link. Click that.