How to select more than 9 Inbox items (but less than all the emails) in Office 365’s Outlook

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When I try to select several emails in Outlook within Office 365, here is what happens:

I can select 9 emails (or 13 emails if I disable the preview text in the preferences) if I click on the first one displayed and then shift-click the last one displayed.

But if I select one, then scroll to the top of the list and then shift-click, nothing happens.

Is it possible to select more emails in one go than the number of emails displayed on the screen?

Best Answer

It's possible to select multiple emails on Outlook on Web. I myself wasn't aware of the process until I've found similar answers to this one. I've tried this solution and it worked.

  1. Click on a message

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  1. Hold down the Ctrl key on your keyboard and select another message. You can select as many messages as you'd like while holding down Ctrl. Note: Holding down Shift and trying to select a string of messages after using Ctrl will un-select the already selected messages.

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  1. To select what to do with the messages, you can either right-click on one of the messages and select the desired action or you can click and drag them to the desired folder. Note: The email content window also contains a menu for all the possible actions for the selected emails.

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