Outlook Web Access – How to Turn Off Conversation Mode

exchange-serveroutlook-web-access

Seems like it should be simple to turn off conversation mode, I was able to do it in my Outlook client pretty easily. However, I can't find the option in the web client (which I'm now stuck using due to my thick client refusing to connect (I've hit a known MS bug that currently has no resolution)). To help me keep my sanity until we can get the thick client fixed, how do I go about turning off that annoying conversation mode in the web client?

edit

Exchange Server 2013 in case it makes a difference.

Best Answer

On your email client (Outlook 2013) your emails are being grouped similarly-titled emails together. To turn off this feature, look on yor VIEW ribbon in the Messages section for a tickbox entitled "Show as conversations" and untick it.

In Webmail, this feature is in a completely separate menu. Hit the dropdown arrow next to Arrange and uncheck the box "Conversation" which is at the bottom of the list.

If you are able to use Group Policy to manage your entire network...

HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\Outlook\Setup\
DWORD: UpgradeToConversations\
Data Value: 1 (use conversations) or 0 (don't use)