Microsoft Teams keeps switching me to the wrong account. I created a free Teams account using my G Suite work email address. To set it up, it sent a code to my personal Gmail account, which is also the address for my paid Microsoft Office account. When I log in using the G Suite address, there's a message saying "We're switching you to your other account." It then logs in to my personal Gmail account. I don’t see an option to shift to the G Suite account. I’ve logged out and back in dozens of times. Same result. I tried changing the password of the G Suite account but instead it changed the password of the Gmail account. Does anybody know now I can log into the G Suite account?
Thank you.
Microsoft Teams Switching To Wrong Account
microsoft-teams
Best Answer
You can try using incognito browsers for multiple sessions. I personally use the desktop application for one account and the browser for the other account.
The issue is around cookies being cached on the domain. Clearing the cache should solve the problem if you don't want to try any of my previous suggestions.