Netflix: Cannot see option to watch movies online

netflixwindows

My friend just sign up for Netflix premium account. He can browse through the collections but all he sees is just an option "Add to discs". I guess, Netflix gives an option to see the content online too instead of just ordering up via DVD/Blu-ray.

Why he is not able to view the content online (similar to seeing a video in YouTube)?

Best Answer

It could be one of a few things:

  • Your friends account could be the 'email only' setup (If that is still available, I don't recall).
  • The country/area where your friend resides/trying to play might not allow streaming.
  • Silverlight might not be installed (or a linux OS that does not support Netflix).

Should be one of those, otherwise have him contact Netflix support.