Orangedox is showing new downloads of a file that has been deleted from Dropbox.
I don't understand how this occurs.
Please explain.
Non existent files downloaded
orangedox
Related Solutions
The only way to track the download is after creating this link in Orangedox
The short answer is yes, you need to create a new share link within Orangedox and use that to share it with your audience; then you'll be able to view the number of times the file was downloaded using that share link.
Also note, unlike Dropbox you can create multiple share links to one file so you can track different channels where the file was downloaded from (eg one link for your website, one that you sent to a friend etc..)
In order to see how many times & when the file was downloaded you'll need to login to Orangedox and browse the file that you're tracking (see screenshot)
As for email notifications .. that is something we are looking to add into Pro in the near future.
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Best Answer
If the file was deleted from Dropbox but the link on Orangedox wasn't (and is still active) users will still be able to access the link, and consequently will see the "download" landing page. For file type other than folders and PDF's Orangedox will consider clicking on the "download" button within the landing page as a "download" even if the Dropbox file was removed. Hence why you still see people trying to access your deleted Dropbox file.