Transifex cannot reset the password


When using the Forgot password? function on Transifex, I get the following error:

The user account associated with this email address cannot reset the password.

Transifex cannot reset the password

This is the email to which notifications go, so I don't know what else to do to reset my password.

Best Answer

Forgot to come and answer myself, so:

I contacted Transifex directly and it turns out my Transifex account was created via a social media account. In order to make any account changes I would need to either log in via the same social media account, or re-register with the same email address.