Trello Notifications – Why Instant Notifications Aren’t Working

notificationstrello

We started using Trello within my company, and we love it. But there is one thing that could be a total deal breaker: email notifications are not working as expected. According to this post, we should receive notifications via email when added to a card, invited to something or a card we were assigned to changed. None of these happens to us. Yes, we did turned on email notifications, I even have it set up to send them immediately.

Also, when I first started using it on Google Chrome, it asked me if I wanted to allow Trello show notifications, which I did. Never seen a chrome notification popping up either.

Are we missing something?

Best Answer

This is a common misunderstanding of the way Trello notifications work, not a bug. We only notify you on stuff you don't see. So if you keep a browser window open with Trello on it, you won't get notifications (for now).

Subscriptions to boards and cards, which is forthcoming, should address the need for email notification on new actions. For now, notifications only notify on stuff that happens while you're away.