I constantly get "Phone Not Connected" in Whatsapp Web. This issue is sporadic and resolves itself in the course of a few minutes. When I really want to send a message right now, I fix it myself by just tapping the WhatsApp app on my phone (iPhone) and then I can use WhatsApp Web again.
Now, let's see what "Learn more" has to suggest:
- I do have a very stable and reliable internet connection on my PC and on my phone. I even keep my phone connected to Wifi while at home.
- Of course I have the latest version of everything (Windows, Browser, iOS)
- And I'm using my own Wifi, where there are no restrictions at all.
That's all what's on the FAQ page.
WhatsApp Web works most of the time, like I said. But regularly I get this message. What am I doing wrong?
Best Answer
On Android running Marshmallow, you'll want to disable doze for WhatsApp.
For stock Android, this link shows how to do that: http://www.greenbot.com/article/2993199/android/how-to-turn-off-doze-mode-for-specific-apps-in-android-marshmallow.html
On my LG phone, I went to settings -> General Tab at the top -> Battery & power saving -> Battery Usage
Scroll down till you see Battery Optimization and under that, tap 'Ignore optimizations'
Scroll down until you see WhatsApp and move the slider so it is on.