Electronic – Glitches from wirewound potentiometer

potentiometer

I'm having issues with deployed knob pots after they've been in use for a while. It's been an ongoing problem that we don't see at our local facility. I'm wondering if any of you may have experienced this problem, and more importantly, are aware of a solution.

Pot: Bourns 3590S-1-203L, 10-turn, panel-mounted, 20k, knob-pot.

https://www.bourns.com/pdfs/3590.pdf

Problem:

Durability. Common occurrence of glitchy output after some time (months/years) in use.

A picture showing traces from both a good (blue) and bad (black) pots, turned by hand:


enter image description here


  • Initially, there are no indication of problems. Glitches manifest
    after some time…

  • Once a pot develops glitches, they are permanent and always appear at
    the same location in the 10-turns.

  • Glitches may appear, seemingly, at any location in the ten-turn
    range.

  • Duty cycle is low. Lets say a full ten turns forward and back every
    day (which would still be an over-estimation).

  • The pot setting may remain (energized, or not) at the same location for days, weeks.

  • Although discouraged (and unusual), the system may be power cycled
    with the wiper set in any location. It should typically be set to full CCW.

  • We are very careful when hand-soldering leads, using a heat-sink on the
    pot tabs. High quality, temperature controlled irons. Experienced
    assemblers. SAC305/ No-Clean flux.

  • The pot wiper is placed at one extreme location prior to soldering
    (mainly as a way to determine if this problem could be a result of
    heat damage during soldering).

  • Working environments tend to be environmentally controlled. Even
    though high-humidity is unlikely, it's possible.

  • Knob pot dial and panel are well earthed, with a dedicated chassis conductor.

  • We've seen failures for pots with both plastic and metal shafts.

Here is a copy of the driver and buffer circuits for the 20k pot:


The problem pot is the "Panel_Cmd_Knob_Pot" connected to the top 3 yellow ports.

enter image description here

(Not shown above is U2A. This section is used as another low-speed buffer elsewhere.)


The +/-12VDC supplies come from +/-15 rails (switching supply), linearly post-regulated on-board (LM3937/LM2990 series).

All connections are 'permanent' (no hot-plugging).

What I plan on trying next:

Add a series resistor from the knob pot wiper to the U2B buffer input. Perhaps current-limiting power-up transients, that may or may not exist.

Any better ideas?

Updates:

  • 5/22: Sent suspect pot to Bourns for eval.
  • 6/5: Requested status update from Bourns. No response yet.
  • 7/22: Bourns has acknowledged that they have the pot in hand, and the fellow who would look into it is back from traveling. However ever since, they've gone dark and appear to be unwilling or unable to provide any insight. Suggestion: Don't do what I did and/or avoid these parts.
  • 9/10: Bourns has stayed quiet. Giving up, and closing this question.

-Chris

Best Answer

switch to a conductive plastic element or even a try the sealed bushing of the same pot. The problem is that it could have develop wear spots from the mechanical wiper, or crud/dust has got inside it. I'd probably try the 3590S-4-203L, if that didn't do the trick, then maybe just a seal shaft conductive plastic pot if it doesn't really need 10 turns.

If this design didn't have current flowing through the wiper you would have never knew of the developing wiper noise.