HP Smart Array 641 w/ failed drive – will not recognize replacement

hpraid

Have an old HP ML370 G4 server, drive 1:3 failed and went offline. We swapped in a replacement drive (from an old server, same size, RPM, etc, but different brand). It is still showing the drive as failed. How do we get the controller to rebuild and/or accept that it's no longer a failed drive?

This is the config from the HP ACU CLI:

=> ctrl all show config

Smart Array 641 in Slot 1

array A (Parallel SCSI, Unused Space: 0 MB)

  logicaldrive 1 (546.9 GB, RAID 5, OK)

  physicaldrive 1:0   (port 1:id 0 , Parallel SCSI, 146.8 GB, OK)
  physicaldrive 1:1   (port 1:id 1 , Parallel SCSI, 146.8 GB, OK)
  physicaldrive 1:2   (port 1:id 2 , Parallel SCSI, 146.8 GB, OK)
  physicaldrive 1:3   (port 1:id 3 , Parallel SCSI, ??? GB, Failed)
  physicaldrive 1:4   (port 1:id 4 , Parallel SCSI, 146.8 GB, OK)
  physicaldrive 1:5   (port 1:id 5 , Parallel SCSI, 146.8 GB, OK, active spare)

Best Answer

"but different brand" - ahem, I think you've answered your own question - HP only support their own disks on their controllers - a disk may seem similar but unless it's on the same firmware no SmartArray will think about dealing with it. Sorry.