I have just installed our new Spam Firewall, and all seemed well. But the Spam Firewall has now decided to put all mail in a message queue and I have no idea how to force it on or anything as there doesn't appear to be anything on the GUI to manage the queue, there is no documentation on the queue, and the support don't want to call me back.
Any ideas?
Best Answer
Another quick (temp) solutions are:
1) reloading your config (no downtime) or to reboot your device (= downtime).
The reload can be performed from the basic -administration section. Reloading will also refresh your webgui connection during approximately 10 - 15 seconds.
2) removing message which is stuck in the queue.
Call support to let them check your appliance health / find the real problem (to many SPAM messages received / message stuck, hardware error, etc)