Symantec Backup Exec Error 0xe0009413

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I received the following error on a weekly full backup job on Symantec Backup Exec:

Final error: 0xe0009413 – An error occurred during the snapshot cleanup, or could not locate a snapped volume from which to back up.

I am backing up a Windows 2003 Server. Other backup jobs have run successfully.

Any tips?

Best Answer

What steps have you troubleshot already? Have you looked through the Symantec online KB? Have you examined entries like:

http://seer.support.veritas.com/docs/273983.htm