If I submit form data on a mobile device against the wrong case in CommCare, is there a way to reassign that form data to the correct case? Or is the only course correction to archive that form and resubmit that data against the correct case?
Way to reassign form data that is submitted to the wrong case in CommCare
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Related Solutions
For this, you can leave the Case Management tab as "does not use cases." This controls the cases of the case type you've selected in your module.
The User Case will automatically be loaded into your form when you choose a form that has User Case setup.
The default settings of your project do not let you split mulitselect questions in case exports. This is because your case does not know which questions correspond with which case properties (because it could be multiple questions).
However, we do have a feature preview that you can enable on your project that will allow you to define how you would like to split your case property in a case export.
You can enable this setting by going to https://www.commcarehq.org/a/your_domain/settings/project/previews/ and checking the "Split multi-selects in case export" option. Then hit Update Previews.
When that is enabled you should see an extra column in your export that will allow you to select the Type. Here you select "multiselect." Then you can add your options. Example below:
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- The case and data behavior when I deactivate a mobile user in CommCare
- Are there any crucial risks to allowing mobile users sign in with the same username and password to collect data in CommCare
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Best Answer
Unfortunately once a form has been submitted against a case there is no way to change the case it modifies. The way to correct the action is to archive the form and resubmit the data against the new case.