Google Voice – Why Is My Wife’s Google Voice Being Forwarded to Mine?

email-forwardinggoogle-voice

Recently, I've started getting Google Voice calls that are not mine. The phone rings with my GV caller Id, I answer it and press 1 to speak to unknown caller, then I get a second prompt, this time telling me the caller's name, if I answer it, it is a call for my wife.

Somehow, I've got a daisy chain going here where my wife's GV is forwarding to my GV. I checked her settings and my GV is not listed as a forwarding number.

Could this somehow be related to our home phone VOIP being down due to internet being down? That VOIP (voipo) is configured to use caller id of my GV, but I did not set it up to forward calls.

How can I untangle and debug the cause of this multiple forwarding?

My current forwarding rules are:

Google Chat: emailOne@university.edu
Google Chat: emailTwo@gmail.com
My Mobile telephone number (and receive text messages)
My Work telephone number

My wife's current forwarding rules are:

Google Chat: emailThree@gmail.com
My Wife's Mobile telephone number (and receive text messages)
Our home telephone number (VOIPO)

Best Answer

The issue was that VOIPO service was configured to forward calls when there was no answer to my Google Voice number.